The terms "we", "us", "Company", Rajgroup and "www.rajgroupofhotels.com" refers to Rajgroup Of Hotels(Hotel Raj, Hotel Suv Palace. Hotel Gopinath, Hotel Basanti) registered in Puri, Odisha, India and "you" refers to the the customer booking a reservation through us directly through this website, or indirectly through any of our affiliates through whom we provide services.
Please take time to read these terms and conditions governing the "www.rajgroupofhotels.com" website. By accessing this website, you agree to accept, without limitation or criterion, all of these terms and conditions of use. If you do not agree to these terms, please do not use the site.
The Site is accessible worldwide to anyone with Internet access. However, the Site may not be continuously available due to maintenance or repairs or due to computer problems or crashes, disruption in Internet service or other unforeseen circumstances.
Reservations, Amendent and Canellation
All reservations are subject to availability. Reservations made on this site are considered conditional until a confirmation number is given to the guest to substantiate the reservations by email or fax. The hotel may, from time to time, communicate with the guests, to re-confirm the reservations and to prevent any simulated bookings.
Should the guests wish to amend any reservations, modifications may be made on the website at the earliest convenience. The Hotel will not be liable should it fail to provide its products and services due to unavailability.
In the event that the hotel, for reasons beyond its control, need to reject or change a confirmed reservations it will use all reasonable attempt to facilitate the circumstances however if no alternative is provided to the Client, the hotel will return any deposit made and considered it cancelled. This is the limit of the hotel's liability.
The hotel reserves the right to impose a cancellation fee of per room per night in the event of a late cancellation notice or a no-show at the hotel.
We do not guarantee acknowledgement of reservations or transactions made on this site arising from unforeseen circumstances, omissions or errors that may sometimes occur.
Check-in and Check-out
All Our Hotels operate a strict check-in and check-out policy, the times of which vary from hotel to hotel. Please refer to the Hotel Schedule.
Check-in Booked rooms will be held for check-in until 8:00 am the following day of the scheduled check-in date, after which the booking will be deemed cancelled and we shall be entitled to release the booked room(s) for the remaining stay dates to other guests. No refunds will be provided for the cancelled booking. Check-out If you check-out beyond the stipulated time we reserve the right, without further notice to you, to charge you an additional one (1) night's stay at the then prevailing room rate or remove your belongings into the luggage storage facility and deny you further access into the room. We shall not be liable for any loss or damage to your belongings as a result of the action(s) taken.
Rajgroup reserves the right to change, modify and adjust the tariffs with or without prior notice. The rates are governed and subjected by terms and conditions stipulated by individual hotels.
Rajgroup offers at times exclusive packages to its guests and reserves the right to modify or alter or disconinue it at any time.
Rajgroup offers discounts on rooms or packages at its sole discretion and it cannot be claimed by any of the customes.
Right to amend the General Terms and/or Conditions
We reserve the right, without prior warning, to unilaterally amend any of the provisions of these General Terms and/or Conditions, in the manner it may deem necessary, informing users of the amendments made via www.rajgroupofhotels.com.
Correct Use by User of the Web Site's Contents
Rajgroup declares that the industrial property rights (brands, commercial names, etc.) which appear in its web site are its property and/or are legitimately exploited by virtue of usage agreements or licences, being duly protected by the Property regulations. User undertakes to use the Web Site lawfully, diligently and correctly and, in particular, it undertakes to refrain from:
(a) eliminating, evading or manipulating the copyright, brands and all other data identifying the rights of Rajgroup or titleholders included in the contents and/or products placed on the market from our website as well as all technical protection devices, digital marks and all other information mechanisms that may contain them
(b) using the contents and, in particular, information relating to Rajgroup obtained via the website for sending publicity, communications for promoting direct sales or any other type of commercial purpose, allowing the general public's access via whatsoever mode of public communication, transforming or modifying the contents, except with the authorization of the holder of the corresponding rights or when legally permitted
Procedure in the case of the Violation of Intellectual Property Rights. If a user or third party is of the opinion that a part of the contents has been entered in the website in violation of its intellectual property rights, it must send a notification to us with a complete and accurate indication of its data, the intellectual property rights supposedly infringed and the Web Site.
Web Site Information
While all reasonable efforts have been taken to ensure the accuracy of information on this website the Company do not accept responsibility for errors or omissions and reserve the right to amend, cancel or vary any of the arrangements featured on this site without notice. Please note that in certain circumstances, generic photographic images have been used to represent the general style of a particular product or hotel.
The content of this website is the copyright of the Company, and may not be copied, reproduced, published, distributed or amended for any other purpose without our prior written consent.
Trade marks used on the website are the property of the respective Owners. Hyperlinks to third party websites are provided for your convenience. We cannot accept responsibility for the content or use of third party sites.
The Agreement shall be governed by the laws of India and the Courts of India shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this Agreement or its subject matter or formation.